Clare Mills, Learning and Development
I recently spent 3 days delivering Person Centred Planning training to managers and Senior Support Workers alongside SCLD’s Learning & Development Manager, Susan Forrest. The course ran over 3 days at Mainstay Trust in Glasgow, with space between each day to allow the staff team time to put their new skills into practice, and to share their experiences the next time they met.
The team hoped the training would help them to include the people who use Mainstay Trust in their planning process. This would result in support plans that reflect the independence, rights and personalities of service users. It would also help staff to build better relationships with the individuals they support.
The team also hoped the training would help to set up organisational structures and processes that took full account of their service user’s views and experiences and promoted choice and independence.
The training allowed the group time to explore their own values and to relate those to the values of inclusion. Everyone demonstrated a clear understanding of how to apply what they had learned, and developed their approaches throughout the course, promoting inclusive and respectful practice.
We spent 1 day focusing on the MAP process. The MAP process provides a platform to make plans where changes needs to happen, but where individuals (and their support teams) are unsure of what that change might be. It demonstrates a way of helping individuals to understand their own gifts and talents and to think about their hopes and dreams. As well as the serious tools, we had fun along the way – learning how to use drawings on a large scale (graphic facilitation) to support person centred planning processes.
We also spent time looking at smaller tools. ‘Solution circle’ and ‘4 + 1 questions’ were particularly well received tools. ‘Solution circle’ is a tool which aims to help you solve problems with the help of others in just 20 minutes. ‘4 + 1 questions’ is a tool which supports learning in different situations and works particularly well with teams who support individuals.
The training finished with a ‘Team PATH’ for Mainstay Trust.
The group decided on a vision and planned towards it. Margaret Ann Robinson, Personalisation Manager at Mainstay Trust told us:
“The MAP and PATH training has certainly influenced how I look at putting together support plans, but also to see the whole person’s life and make the most of their talents and abilities. Using the MAP and PATH tools allows staff a valuable insight into a person’s needs that can sometimes be missed using conventional methods. It allows staff to ask the questions that make a difference. Simple outcomes can sometimes make such a major difference in people’s life and don’t just tick boxes on pieces of paper.
I am now in the process of putting together a training plan (based on the work we did with MAP and PATH) which outlines our ambitions for the next few months. It is a motivating tool as well as a useful tool for outlining goals and objectives, and its principles are realistic. The MAP and PATH training is an excellent tool for bringing the best laid plans to fruition!”
We wish Margaret Ann and the Mainstay Trust team all the best with their newly learned skills. The only way is up!